Users of current Alteris products can receive technical support via e-mail or telephone. Technical support encompasses providing information on how to do specific tasks or how to fix specific problems with your Alteris software. It does not include hardware or operating system/network issues (unless you purchased a turnkey system from NovaTek) or data file work. There is an additional hourly fee if we must review and/or correct your data.

Click on the links to the left to view our technical support policies, download the latest updates (maintenance releases), or review technical bulletins for your program.

For technical services, please call, fax, or e-mail us at:

Tel:         (813) 968-7195 
Fax:        (813) 265-1801
E-mail:    tech@ezpos.com

[ Home ] [ Products ] [ Support ] [ Contact Us ]

Alteris, Door Attendant, NovaTek, and NovaTek stylized are trademarks of NovaTek Corporation. The IBM logo is a registered trademark and the IBM Business Partner emblem is a trademark of International Business Machines Corporation and are used together under license.  All other brands or products are trademarks of their respective holders.  All prices, specifications, and policies subject to change without notice; call for the most up-to-date information.   

Copyright © 1993-2003 NovaTek Corporation.  All rights reserved.

Page last updated: March 01, 2004